With my task flow in mind, I started sketching on my scrapbook to find possible solution. I looked at inspirations online where most of my target users are used to visiting. All my six participants mentioned they use Pinterest regularly and are comfortable with it.
I read this script to each participant before the usability testing. This gave them an understanding as to what's expected from them and to make them feel comfortable.
These are the tasks that were given to the six participants to follow. You'll see the results right below. This helped me to find out what could be iterated to make the task easy for the second round of testing.
I took the feedback from the usability testing and made it into a prioritization chart. I'll take that and iterate for the second round of testing.
User Feedback on Mood Page: There are too many emoji’s that convey same message and also confused about the check-ins. User often associate check-ins as to booking an appointment.
Action taken: Took user’s advise and removed the check-ins. Also carefully selected only 6 emoji’s to express user’s mood.
User Feedback on Home Page: Over crowded with too many options. User felt overwhelmed with all the options and had hard time reading because the text was too small on the screen and on the Navigation bar.
Action taken: Took user’s advise and simplified the screen to make it less crowded and allowed lots of white space. I also removed the text from the navigation bar. Removed the search option from the top of the screen and integrated in the Nav bar.
User Feedback on Activity Page: User wanted to see more about the class rather than having the profile/filter/search option on the top. User also mentioned having camera/audio On/Off option to feel comfortable participating.
Action taken: Took user’s feedback and removed the information from the top of the screen and added text about the session instead. Made the screen bigger to allow the user to only concentrate on the activity. Also added the Video/Audio on and off option so user can feel encouraged to participate.
User Feedback on Live Video Page: Feedback from the users were to make the video screen bigger and only focus on that. They weren’t able to spot the heart on the screen. User wanted the option to make the video fullscreen.
Action taken: Made the screen bigger and removed the profile section. Increased the size of the heart and added the full screen feature to allow the user to video in full screen.